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Office /
Philadelphia, PA
Full Time
Wednesday, September 1, 2021
Let's start by telling you about Pinnacle: First, the leadership is phenomenal and very empowering promoting wonderful career opportunities with upward mobility. For over 24 years, Pinnacle Group has been helping clients solve their most difficult talent and technology problems. Pinnacle Group is a full minority- and woman-owned company which continues to rank as one of the top-performing firms in the industry according to numerous industry associations and national business publications.
More Information about Pinnacle Group: https://vimeo.com/514475158/495515169e
Basic Function of Position: This is a mid -level IT Procurement Contracts Analyst position responsible for managing Pinnacle’s Marketing spend categories. The IT Procurement Contracts Analyst will serve as a liaison between Pinnacle Group and our client. Focus includes SOW negotiations, understanding of MSA and SOW’s, identifying and developing comprehensive sourcing strategy processes, and managing vendor contract life cycle. Internally, this individual will work with the Legal, Finance, and BU Stakeholders regularly.
Qualifications
- 5-8+ years related experience
- B.S/B.A in related field of study (Business, Marketing, Economics, Finance)
- Previous experience supporting Fortune 500 company supporting
- Demonstrated Procurement experience supporting SOW negotiations partnering with Legal, Finance, BU Stakeholders
- Understanding of Master Agreements and Statements of Work
Responsibilities
- Support the implementation of sourcing plans and strategies for the Marketing spend categories (Agency, Creative, Digital, Research, etc.)
- Assist in identifying and developing a comprehensive sourcing strategy process
- Proactively manage vendor contract life cycle to prepare the organization for contract renegotiations, extensions, or renewals
- Lead RFI/RFP development and partner with Business Units to administer sourcing events
- Partner with key internal stakeholders to nurture and develop supplier relationships
- Drive the tactical execution of the day-to-day sourcing activities
- Support team with spend analytics and cost modeling
Consistent exercise of independent judgment and discretion in matters of significance
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Remote /
Dallas, TX
Full Time
Wednesday, September 1, 2021
Let's start by telling you about Pinnacle: First, the leadership is phenomenal and very empowering promoting wonderful career opportunities with upward mobility. For over 24 years, Pinnacle Group has been helping clients solve their most difficult talent and technology problems. Pinnacle Group is a full minority- and woman-owned company which continues to rank as one of the top-performing firms in the industry according to numerous industry associations and national business publications.
More Information about Pinnacle Group: https://vimeo.com/514475158/495515169e
Daily responsibilities include (but not limited to):
· Effectively communicate with a variety of professionals at all levels of the organization
· Work with Managers to help identify skill sets needed along with providing a qualified candidate pool
· Conduct intake sessions and supplier calls
· Interview scheduling
· Manage vendor protocol that aligns with program policies
· Attend weekly meetings with team and other stakeholders
· Full life cycle management of requests
· Develop reporting that meets the needs of the business group
· Support onboarding & offboarding
· Provide weekly updates for new hires
· Maintain daily/weekly req report (open contract positions)
· Work with MS office, specifically PowerPoint & Excel
· Support future business unit rollouts
· Coordinating first day orientation for contractor hires with several different groups, including IT, Facilities, and Security
· Conduct supplier reviews (scorecards)
· Vetting suppliers for program access
· Assisting with Quarterly Business Reviews
· Assist with training managers, suppliers, contractors (on systems, processes, etc.) in formal settings, online or 1:1
Expectations:
· Work remote is permitted
· Ability to flex between day-to-day operations and implementation projects/tasks
· Work in both Pinnacle system and client’s systems (review data/enter data/update data/audit data)
· Comfortable working on the same tasks each day (resume review, interview coordination, onboarding, client & supplier communication)
· Effective communication skills within a demanding environment (e.g., ability to read a room or body language and communicate effectively)
Required Skills:
· Excellent verbal and written communication skills
· Experience with MS office
· Proven ability to effectively manage time and prioritize
· Desire and motivation to learn on a daily basis
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Office /
Philadelphia, PA
Full Time
Wednesday, September 1, 2021
Let's start by telling you about Pinnacle: First, the leadership is phenomenal and very empowering promoting wonderful career opportunities with upward mobility. For over 24 years, Pinnacle Group has been helping clients solve their most difficult talent and technology problems. Pinnacle Group is a full minority- and woman-owned company which continues to rank as one of the top-performing firms in the industry according to numerous industry associations and national business publications.
More Information about Pinnacle Group: https://vimeo.com/514475158/495515169e
Basic Function of Position: This is a Junior -level IT Procurement Contracts Analyst position responsible for managing Pinnacle’s Marketing spend categories. The Jr IT Procurement Contracts Analyst will serve as a liaison between Pinnacle Group and our client. Focus includes SOW negotiations, understanding of MSA and SOW’s, identifying and developing comprehensive sourcing strategy processes, and managing vendor contract life cycle. Internally, this individual will work with the Legal, Finance, and BU Stakeholders regularly.
Qualifications
- 2-3+ years related experience
- B.S/B.A in related field of study (Business, Marketing, Economics, Finance)
- Previous experience supporting Fortune 500 company supporting
- Demonstrated Procurement experience supporting SOW negotiations partnering with Legal, Finance, BU Stakeholders
- Understanding of Master Agreements and Statements of Work
Responsibilities
- Support the implementation of sourcing plans and strategies for the Marketing spend categories (Agency, Creative, Digital, Research, etc.)
- Assist in identifying and developing a comprehensive sourcing strategy process
- Proactively manage vendor contract life cycle to prepare the organization for contract renegotiations, extensions, or renewals
- Lead RFI/RFP development and partner with Business Units to administer sourcing events
- Partner with key internal stakeholders to nurture and develop supplier relationships
- Drive the tactical execution of the day-to-day sourcing activities
- Support team with spend analytics and cost modeling
Consistent exercise of independent judgment and discretion in matters of significance
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Remote /
Dallas, TX
Full Time
Wednesday, September 1, 2021
Let's start by telling you about Pinnacle: First, the leadership is phenomenal and very empowering promoting wonderful career opportunities with upward mobility. For over 24 years, Pinnacle Group has been helping clients solve their most difficult talent and technology problems. Pinnacle Group is a full minority- and woman-owned company which continues to rank as one of the top-performing firms in the industry according to numerous industry associations and national business publications.
More Information: https://www.pinnacle1.com/pinnacle-talent-solutions/ and https://vimeo.com/514475158/495515169e
Pinnacle Group is seeking sharp, talented, and energetic Creative Recruiters; Candidates will need to be able to quickly translate business needs; Excellent communication skills combined with a passion for business and the creative market sector will be essential to deliver a world-class recruiting experience to top tier creative candidates such as Producers, Editors, Designers, Copywriters, Brand Production Artists, Social Media Project Managers, Post Production Engineers, just to make a few
Ideally, you will manage the full cycle recruiting needs with an emphasis on innovative sourcing techniques in a competitive talent market; building relationships and networking with internal and external entities to ensure the timely presentation of a strong, diverse candidate pool; In our virtual-focused business environment, you will still conduct face-to-face meetings and your own social marketing to build the brand; ensuring all hiring policies and procedures are adhered to; ensuring best practices recruitment guidelines are administered throughout the recruitment process; participating in recruiting events and activities as needed on a local and national scale.
If you or someone one you know has 2 to 3 years minimum of experience in the following, we are interested: Creative Recruiter specializing in recruiting Creative talent such as Producers, Editors, Designers, Copywriters, Brand Production Artists, Social Media Project Managers, Post Production Engineers, just to make a few.
Especially key are possessing sourcing skills for technology talent and database mining techniques; strong presentation skills, providing expertise and support as needed for briefings with management; critical thinking skills, strong analytical skills, and results-driven character are a key; innovative, independent and also a team player, possess strong organizational and time management skills; computer proficiency in MS Office is required. Location: 100% Remote
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Office /
Philadelphia, PA
Full Time
Wednesday, September 1, 2021
Let's start by telling you about Pinnacle: First, the leadership is phenomenal and very empowering promoting wonderful career opportunities with upward mobility. For over 24 years, Pinnacle Group has been helping clients solve their most difficult talent and technology problems. Pinnacle Group is a full minority- and woman-owned company which continues to rank as one of the top-performing firms in the industry according to numerous industry associations and national business publications.
More Information about Pinnacle Group: https://vimeo.com/514475158/495515169e
Responsibilities:
- The Program Director will be the primary onsite leader in the multi-functional role interfacing with client leadership within Procurement, Finance along with Hiring Managers and Suppliers
- Drive program strategy in the areas of operational efficiencies, sourcing, supplier management, risk avoidance, program expansion, reporting and introduction of new and emerging technologies
- Build relationships with key stakeholders of the Business Units to intimately understand their strategy and goals and align operations accordingly.
- Oversight and management of steady state operations of entire MSP account with emphasis on sourcing process
- Provide hands-on support to Program Engagement Managers, Business Operations Manager, Contracts Analysts, Account Specialist and Business Intelligence Analyst.
- Willingness to dive into day-to-day operations and assist team with complex or high-volume requests
- Align with suppliers and manage relationships, expectations, performance, and reporting.
- Strategically align with client stakeholders to improve processes, develop new processes and innovation, and drive operational efficiencies
- Work closely with onsite teams (located in Philadelphia, Denver) to ensure deep understanding and provide guidance on all aspects of program strategy and operations
- Handles escalated client and supplier requests
- Ensure delivery of SLAs and metrics
- Conduct scheduled meeting cadence consisting of governance meetings, monthly program read-outs, weekly leadership and end-client executive read-outs
- Determine new ways to provide cost savings to the organization (cost avoidance and cost savings strategies) while maintaining existing savings programs to reach stated goals
- Process writing and documentation
Requirements:
- 7-10 years’ experience in a Procurement, Management Consulting or Workforce Solutions type capacity with an emphasis on strategy, delivery, operations, and customer service
- Position will require "can do” attitude focusing on driving process, meeting financial and operational goals with a high degree of customer service
- 4-year degree required, concentration in business-related field preferred.
- Specific industry experience (MSP) preferred, but not required. Previous account management, customer service or client-facing experience ideal.
- Strong skills in program strategy and program design with presentation and ultimate execution of agreed upon strategies
- Ability to complete data analysis and translating into program strategy, past/current dialogue and translating into program changes is required
- Expert level in the creation, dictation and presentation of materials is required. Experience presenting to senior executives is required (Director level and beyond)
- Strong excel skills a must – v-lookup, pivot tables required
- Seeking candidates that are both process-driven as well as strategic thinkers
- Comfortable working under pressure with the ability to prioritize and re-prioritize quickly
- Demonstrating innovativeness, assertiveness, self-starter, and flexibility, adapting well to ever changing business needs
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Office /
Richmond, VA
Full Time
Wednesday, September 1, 2021
Let's start by telling you about Pinnacle: First, the leadership is phenomenal and very empowering promoting wonderful career opportunities with upward mobility. For over 24 years, Pinnacle Group has been helping clients solve their most difficult talent and technology problems. Pinnacle Group is a full minority- and woman-owned company which continues to rank as one of the top-performing firms in the industry according to numerous industry associations and national business publications. We are known for "Putting People First".
More Information: https://vimeo.com/514475158/495515169e
Do you love people? Making a positive difference? We do! And we have a very high-profile utility customer that we absolutely love to take care of! They need to bring in their incredibly reliable and critical essential workers when the times get tough, and we are honored to work with them. Our tenured friends in the field are VIPs in our eyes, and we are seeking someone that will enjoy talking with them, working with them, and supporting their needs. It is very important to understand what they do, and why they do it. This will help you provide an outstanding level of service to them. Are you intrigued? Then read on...
If you can answer yes to most, if not all of these questions, then we want to talk with you. Are you a self-starter who can work independently? A fast learner? Do you enjoy a fast-paced environment, so you don't become bored? Do you love dealing with lots of details? Are you able to exercise good judgment? Are you able to manage ambiguity while exercising the ability to prioritize deliverables? Do you enjoy solving problems and coming up with solutions? Do you enjoy engaging in critical thinking? If you have answered yes to these and also possess excellent communication skills both verbally and in writing, then we want to hear from you.
The function of the Program Specialist role is to effectively manage the full life cycle of requests, communicating with a variety of professionals at all levels within both Pinnacle and the client’s organization. The Program Specialist role requires a “can do” attitude focusing on process, meeting operational goals with a customer service emphasis.
The major duties and responsibilities of this role involve Request Management, Project Management, Client Management, Relationship Management, Customer Service, Technology, Audit & Compliance, and some other duties and client-specific functions as needed or assigned. The Request Management involves training, assisting, and facilitating the requisition life cycle with client managers and suppliers. Project Management of special projects as necessary, i.e. large hiring initiatives, VMS tool clean up, and assisting with supplier rationalization processes. You will build, grow, maintain, and leverage relationships with hiring managers, stakeholders, supplier partners, and internal resources to ensure overall program success as part of your Relationship Management duties. Within the Customer Services arena, you will maintain a service-focused mentality that delivers an excellent experience to client hiring managers,
stakeholders, internal Pinnacle partners, and suppliers. The Technology tools we use require extensive use within our MSP tool, ex. Fieldglass, Beeline, ERP, Excel, Word, and PowerPoint. Training new client managers and suppliers as needed on VMS tools if applicable. You will also ensure proper documentation is being submitted by suppliers in a timely manner, working closely with suppliers and client managers to ensure program needs (ex. timecards and Pos) are being submitted and approved on time for SLA/KPI purposes, as part of your Audit & Compliance duties.
Qualifications:
· Bachelor’s degree or equivalent work experience, preferably in a business-related field
· Experience with recruiting required (MSP environment & industry certifications are desirable)
· Prior client-facing experience in a demanding/high touch client environment
· Demonstrated ability to communicate complex concepts, along with good presentation skills
Location: Downtown Richmond, VA
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Remote or Office /
Dallas, TX
Full Time
Wednesday, September 1, 2021
Let's start by telling you about Pinnacle: First, the leadership is phenomenal and very empowering promoting wonderful career opportunities with upward mobility. For over 24 years, Pinnacle Group has been helping clients solve their most difficult talent and technology problems. Pinnacle Group is a full minority- and woman-owned company which continues to rank as one of the top-performing firms in the industry according to numerous industry associations and national business publications. We are known for "Putting People First".
More Information: https://vimeo.com/514475158/495515169e
Pinnacle Group is looking for a detail-oriented Onboarding Analyst to initiate and execute the onboarding process for our new consultants. Our Onboarding Analysts take ownership of the onboarding process for their candidates and manage all the required steps to ensure the correct pre-employment screens, client paperwork, and the I9/E-verify are completed, in a timely manner. Successful candidates will balance competing priorities, communicate clearly, and deliver exceptional customer-service to internal and external stakeholders. Experience with Applicant tracking systems will be beneficial and knowledge of U.S employment regulations are preferred.
If you are a self-starter who shows solid initiative and ability to work independently with little direction, while exercising good judgment, then this is the role for you! If you enjoy being responsive and you are comfortable communicating via chat, email, and over the phone, then this role is for you! Are you a highly responsible and accountable team player, with the ability to overcome obstacles to achieve your goals? Then this is the role for you! Do you thrive by not being held back in a fast paced environment – juggling competing client requirements? Then this role is for you!
Qualifications:
· Bachelor’s Degree or 1 year of related work experience
· Proficient in MS Suite and Adobe Acrobat and Excel
· Working knowledge of Applicant Tracking System, HRIS, or other electronic HR document processes is beneficial
· Knowledge of US employment regulations preferred
· Sensitivity to confidential information
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Remote or Office /
Dallas, TX
Full Time
Thursday, July 22, 2021
More Information about Pinnacle Group: https://vimeo.com/514475158/495515169e
Basic Function of Position: Pinnacle Group is looking for a skilled Senior Business Analyst to create data-driven strategies that improve our company's processes, client’s programs, and align with our corporate initiatives and long-term goals. You will be working with a team to mine data, find trends & patterns, develop theories to explain data, predict results of process and operational changes, develop analytics tools, and design and build effective data visualizations and presentations. You will often be the single-point-of-contact for clients and client service teams on analytics projects.
To be successful as a Senior Business Analyst, you should have a passion for data, a highly analytical mind, and a logical/structured approach to problem solving. Top candidates will also have excellent written and verbal communication skills in order to effectively explain the strategies you want to implement to technical and non-technical stakeholders.
Major Duties and Responsibilities:
· Consult with clients, program teams, and other stakeholders to define problem statements, goals, and develop project scope and timeline documentation.
· Apply critical thinking to solve challenging business problems, improve processes, and identify roadblocks/obstacles.
· Design, build, enhance, and manage dashboards, reports, and data visualizations.
· Mine data for insights and conduct data exploration, cleansing, and transformation.
· Provide end user support & change management for published data visualizations and dashboards.
· Prepare, provide insight and analysis, and participate in client presentations for QBRs, program reviews, and new sales pursuits.
· Provide ad hoc support related to Client analytical, reporting, and/or data requests.
· Provide industry and economic updates and research.
· Maintain knowledge of emerging technologies and trends in analytics and data visualization.
Qualifications:
· Bachelor’s degree in computer science, statistics, mathematics, MIS, economics, math, statistics, or other quantitative major.
· Min. 3 years’ experience in a similar/related role.
· Excellent problem solving, critical thinking, and logical reasoning skills.
· Demonstrated proficiency with mathematical concepts including descriptive statistics, inferential statistics (preferred), statistical process control, econometrics (preferred).
· Demonstrated proficiency with MS Excel – including financial modeling, simulation modeling, statistical analysis, referential functions (vlookup, hlookup, etc.), function and formula building, and complex/large data analysis/structures.
· Min. 1 years’ experience in a similar/related industry.
Location: 100% Remote
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Remote or Office /
Dallas, TX
Full Time
Wednesday, July 14, 2021
Let's start by telling you about Pinnacle Group: First, the leadership is phenomenal and very empowering promoting wonderful career opportunities with upward mobility. For over 24 years, Pinnacle Group has been helping clients solve their most difficult talent and technology problems. Pinnacle Group is a full minority- and woman-owned company which continues to rank as one of the top-performing firms in the industry according to numerous industry associations and national business publications.
More Information about Pinnacle Group: https://vimeo.com/514475158/495515169e
Basic Function of Position: Pinnacle Group is looking for a skilled Business Analyst to create data-driven strategies that improve our company's processes, client’s programs, and align with our corporate initiatives and long-term goals. You will be working with a team to mine data, find trends & patterns, develop theories to explain data, predict results of process and operational changes, develop analytics tools, and design and build effective data visualizations and presentations. You will often be the single-point-of-contact for clients and client service teams on analytics projects.
To be successful as a Business Analyst, you should have a passion for data, a highly analytical mind, and a logical/structured approach to problem solving. Top candidates will also have excellent written and verbal communication skills in order to effectively explain the strategies you want to implement to technical and non-technical stakeholders.
Major Duties and Responsibilities:
· Consult with clients, program teams, and other stakeholders to define problem statements, goals, and develop project scope and timeline documentation.
· Apply critical thinking to solve challenging business problems, improve processes, and identify roadblocks/obstacles.
· Design, build, enhance, and manage dashboards, reports, and data visualizations.
· Mine data for insights and conduct data exploration, cleansing, and transformation.
· Provide end user support & change management for published data visualizations and dashboards.
· Prepare, provide insight and analysis, and participate in client presentations for QBRs, program reviews, and new sales pursuits.
· Provide ad hoc support related to Client analytical, reporting, and/or data requests.
· Provide industry and economic updates and research.
· Maintain knowledge of emerging technologies and trends in analytics and data visualization.
Qualifications:
· Bachelor’s degree in computer science, statistics, mathematics, MIS, economics, math, statistics, or other quantitative major.
· Min. 3 years’ experience in a similar/related role.
· Excellent problem solving, critical thinking, and logical reasoning skills.
· Demonstrated proficiency with mathematical concepts including descriptive statistics, inferential statistics (preferred), statistical process control, econometrics (preferred).
· Demonstrated proficiency with MS Excel – including financial modeling, simulation modeling, statistical analysis, referential functions (vlookup, hlookup, etc.), function and formula building, and complex/large data analysis/structures.
Location: 100% Remote
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Office /
Dallas, TX
Full Time
Wednesday, July 14, 2021
Let's start by telling you about Pinnacle: First, the leadership is phenomenal and very empowering promoting wonderful career opportunities with upward mobility. For over 24 years, Pinnacle Group has been helping clients solve their most difficult talent and technology problems. Pinnacle Group is a full minority- and woman-owned company which continues to rank as one of the top-performing firms in the industry according to numerous industry associations and national business publications.
More Information about Pinnacle Group: https://vimeo.com/514475158/495515169e
Basic Function of Position: Pinnacle Group is looking for an exceptional Program Manager to direct fulfillment and sourcing efforts for a large contingent labor program. The Program Manager will lead a team of Staffing Managers that work with hiring managers and program suppliers to source talent. Successful candidates will have a demonstrated ability to design sourcing strategies and work with leading staffing firms to find top tier talent. Additionally – the Program Manager must be able to provide exceptional customer service, mange escalations, coach and develop a team, and drive operational effectiveness through industry best practices, continuous improvement, process design, and technology. Achievement of program SLA’s and KPI’s is critical to success.
We are seeking a self-starter who can work independently while exercising good judgment, especially amid ambiguity. Who is responsible and dependable, taking pride in arriving on time, all the time; and meets established deadlines. Who thrives in a high-performance expectation environment while maintaining a high degree of accuracy and attention to detail. Possessing excellent communication skills both verbally and in writing with the team, our suppliers, and our client. If you enjoy being an innovative/problem solver that applies critical thinking in all areas, then you will excel in this role!
Major Duties and Responsibilities:
· Oversee and manage the daily performance of the sourcing and the team while achieving all SLA’s and KPI’s
· Monitor and balance the existing workload for the team members and distribute incoming positions and postings appropriately
· Deliver an exceptional experience for the client, suppliers, and contractors – ensure a service-focused team culture
· Assist with client program audits, projects, and initiatives as needed
· Strategic planning for process improvements, program growth, and ways to improve service.
· Maintain knowledge of industry best practices and emerging trends
Qualifications:
· Bachelor’s degree and a minimum of 5 years of experience in Contingent Labor or Talent Acquisition (at least 3 years of direct Managed Services Experience).
· Minimum of 4 years of demonstrated management experience
· Demonstrated innovativeness, assertiveness, self-starter, and flexibility, adapting well to ever changing business needs.
· Must be organized and have excellent time management skills. The need to prioritize and perform multiple tasks is common.
· Must be proficient with MS Office Suite and Fieldglass VMS experience is preferred.
Strong ability to work under pressure, multi-task, and respond well to a cross-functional team environment.
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Remote /
Dallas, TX
Full Time
Wednesday, July 14, 2021
Let's start by telling you about Pinnacle: First, the leadership is phenomenal and very empowering promoting wonderful career opportunities with upward mobility. For over 24 years, Pinnacle Group has been helping clients solve their most difficult talent and technology problems. Pinnacle Group is a full minority- and woman-owned company which continues to rank as one of the top-performing firms in the industry according to numerous industry associations and national business publications.
More Information about Pinnacle Group: https://vimeo.com/514475158/495515169e
Basic Function of Position: Pinnacle Group is seeking sharp, talented, creative, and energetic Technical Recruiters; Candidates will need to be able to quickly translate business needs; Excellent communication skills combined with a passion for business and technology will be essential to deliver a world-class recruiting experience to top tier tech candidates.
Major Duties and Responsibilities:
Ideally, you will manage the full cycle recruiting needs with an emphasis on innovative sourcing techniques in a competitive talent market; building relationships and networking with internal and external entities to ensure the timely presentation of a strong, diverse candidate pool; In our virtual-focused business environment, you will still conduct face-to-face meetings and your own social marketing to build the brand; ensuring all hiring policies and procedures are adhered to; ensuring best practices recruitment guidelines are administered throughout the recruitment process; participating in recruiting events and activities as needed on a local and national scale.
If you or someone one you know has 2 to 3 years minimum of experience in the following, we are interested: Executive Recruiter specializing in Technology Recruiting, especially key are possessing sourcing skills for technology talent and database mining techniques; strong presentation skills, providing expertise and support as needed for briefings with management; critical thinking skills, strong analytical skills, and results-driven character are a key; innovative, independent and also a team player, possess strong organizational and time management skills; computer proficiency in MS Office is required.
Qualifications:
· Bachelor’s degree preferred
· 2-3 years of Technical Recruiting experience
· Demonstrated innovativeness, assertiveness, self-starter, and flexibility, adapting well to ever changing business needs.
· Understanding of Recruiting methodology and technology savvy
Location: Dallas, TX; otherwise – USA-based - Remote is welcome!
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Office /
Charlotte, NC
Full Time
Wednesday, July 14, 2021
Let's start by telling you about Pinnacle: First, the leadership is phenomenal and very empowering promoting wonderful career opportunities with upward mobility. For over 24 years, Pinnacle Group has been helping clients solve their most difficult talent and technology problems. Pinnacle Group is a full minority- and woman-owned company which continues to rank as one of the top-performing firms in the industry according to numerous industry associations and national business publications.
More Information about Pinnacle Group: https://vimeo.com/514475158/495515169e
Basic Function of Position: This is a mid to senior-level account management position responsible for managing Pinnacle’s day-to-day relationship with an account. The RM will serve as a liaison between the client contacts and the Client Fulfillment team. Focus includes ensuring proper communication, support, and compliance for the client, Pre-ID/Payrollers and account management. Internally, this individual will report to the Director of Payrolling and work with the Client Fulfillment team, as well as various Pinnacle departments (HR, Onboarding, Timesheets, etc.) on a weekly basis.
Major Duties and Responsibilities:
• Serves as the point of contact for client contacts & Client Fulfillment team throughout full life cycle of payrolled workers
• Establish, maintain, optimize, and grow relationships with client owners, client business units, and its managers
• Gather and provide intelligence on client and upcoming and current Pre-ID/Payrolling positions
• Receive & qualify payroller requirements
• Gather and analyze data, propose suggestions to Client and internal teams
• Updates necessary systems as needed – Effective system utilization is a requirement
• Informing other Pinnacle departments that impact account success, e.g. Onboarding, HR, Legal, of relevant account information
• Assisting with the creation and presentation of Quarterly Business Reviews
• Assisting with contract compliance efforts
• Acting as an escalation point and liaison with the client if issues arise with candidates/consultants
• Always be available to client management to provide guidance - e.g. Onboarding, HR, Legal, Account Process, Contract guidance, etc.
• Provide up-to-the minute account information, performance feedback, annual review tracking, and prepare reports for Director & Client
• Additional client outreach for various tasks (invoicing errors, tenure mgmt., terminations, etc.)
Qualifications:
• Strong phone and in-person presence; professional demeanor and appearance Excellent written/verbal communication skills & strong organizational skills
• Self-motivated; productive without supervision
• Ability to handle sensitive and confidential information
• Ability to think outside the box and independently make decisions based on current knowledge base & in the company’s best interest
• Strong knowledge in employment law, including independent contractors/freelance workers
• Proficient/advance knowledge with MS Office Suite, including Word, PowerPoint, Excel, and Outlook
• Experience with applicant tracking systems and VMS tools is required
• 2-5 years of prior staffing or IT account management experience
• High school Diploma required; Bachelor’s degree (business, human resources, or engineering-related field) preferred
• Willingness to travel to client sites or other remote locations
Location: Based in Charlotte, NC office
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Remote /
Austin, TX
Full Time
Thursday, May 27, 2021
The Client Partner is responsible for growing billable headcount with a designated Pinnacle client. This will be accomplished by building relationships with hiring managers to promote Pinnacle’s brand and expertise, as well as understanding the client’s business objectives and ensuring that Pinnacle provides the right talent to meet client needs. Ensure that Pinnacle becomes a trusted and preferred provider – a "go-to" source for exceptional talent.
Major Duties and Responsibilities
- Map the organizational hierarchy/structure of the client to identify opportunities for growth
- Develop targeted marketing strategies to convert leads to contacts and generate meetings
- Build relationships that generate requisitions for Pinnacle to serve as a preferred provider
- Understand each hiring manager’s business goals and talent needs by creating and/or attending job and project intake meetings
- Present and pitch candidate resumes to hiring managers
- Prepare candidates for interviews based on hiring manager’s business needs and preferences
- Walk candidates into the client site for interviews and when they begin an assignment (and collect equipment, etc. upon offboarding)
- Educate hiring managers on demand and price of qualified talent; confirm interviews and offers with client; advocate for higher rates as appropriate
- Set up and complete consultant performance reviews with hiring managers
Looking For
1+ year experience as an IT recruiter
1+ year sales experience, preferably in IT workforce solutions developing enterprise accounts
Strong communication and presentation skills
Outgoing personality with a confident and persistent approach to developing relationships
Metrics-driven producer who is goal and achievement oriented
Operates in both a hunter and a farmer mindset within the same client
Strong sense of ownership and accountability for client experience and success
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Remote or Office /
Dallas, TX
Full Time
Thursday, May 27, 2021
We are hiring experienced Senior Recruiters who have what it takes to delight our customers. We work with Fortune 100 customers in the communications, technology, and financial services industries who need exceptional talent across IT, Non-IT, and Professional Services disciplines for exciting projects. If you are driven to excel and want to work in a great environment, this may be the opportunity for you.
- Come for the Career Advancement
- No rigid client or territory assignments – work where the demand is
- Competitive base salary plus uncapped commission structure
- Technology-enabled recruiting leveraging Bullhorn and other leading-edge AI platforms
- Recruiting and sales work hand-in-hand
- Full desk opportunities available
- Advancement opportunities within recruiting, account management, and beyond
- Stay for the Culture and Benefits
- A diverse and inclusive environment with a family-like culture
- Ability to work remote or at our Dallas headquarters
- Extensive employee engagement program, capped by an unbelievable annual awards celebration
- Charitable and community service opportunities
- Great benefits, including education reimbursement
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Remote or Office /
Dallas, TX
Full Time
Tuesday, May 18, 2021
We are hiring experienced IT recruiters (Software Engineer, DevOps Engineer, Network Engineer, Project Manager, Business/Data Analyst) who have what it takes to delight our customers. We work with Fortune 100 customers in the media, communications, technology, and financial services industries who need exceptional talent for exciting projects. If you are driven to excel and want to work in a great environment, this may be the opportunity for you.
- Come for the Career Advancement
- No rigid client or territory assignments – work where the demand is Competitive base salary plus uncapped commission structure
- Technology-enabled recruiting leveraging Bullhorn and other leading-edge AI platforms
- Recruiting and sales work hand-in-hand
- Full desk opportunities available
- Advancement opportunities within recruiting, account management, and beyond
- Stay for the Culture and Benefits
- A diverse and inclusive environment with a family-like culture
- Ability to work remote or at our Dallas headquarters
- Extensive employee engagement program, capped by an unbelievable annual awards celebration
- Charitable and community service opportunities
- Great benefits, including education reimbursement
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